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MandB

So this month I got to hang out with one of my all time hero’s… Humanitarian Sir Bob Geldof, was the keynote speaker at our Trust Conference on September 11th in London. During his keynote, you could of literally heard a pin drop! It was spell binding. From how he built Trust in the 90′s through to Live Aid and on to the modern world, with the social and economic importance of Trust.

If you didn’t make it to the conference, either online or in person, for a limited time only and only for the first 50 people who register to download here, we have a special offer to access all of the keynote recordings from the day reduced from £149 to just £29 but this will only be for the first 50 to register.

Click here to access a full set of keynote recordings from the Trust Conference for just £29

 

Have a great month ahead

Michelle

PS. If you are a leader of The Trust Movement, why not apply for the Top Thought Leaders in Trustworthy Business Awards 2014! These awards are run by our good friends at Trust Across America.

Click here to nominate someone you feel should be recognised for one of these awards.


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DT’s Tower: Applying Trust

Trust Conf

Well, it came and it went.  The Trust Conference.  As it did last year.  And although it is now disappearing on the horizon of a new month something, once again, stuck with me.

Actually 2 things stuck with me.  I’m going to be using myself as an example of how I myself have applied trust.

1. Trust starts with yourself

One theme that ran through each of the speakers presentations was that trust needs to start with you.  As a person.  How can others trust you if you are a bit shaky on what you trust yourself with?

So how do you work out where you are most trusted? As I see it, it comes in two strands.  Self-reflection and opening yourself up to others.  The first part, self-reflection can be a little tricky as we can all rationalise away problems and build ourselves up.  This is where a profile test can come in.  It can objectively assess where your personality provides strengths and challenges.

I am a Lord profile.  The strengths of my personality are in details and certainty (and personally in a general pleasure in spreadsheets and flowcharts).  I am challenged when I have to deal with people and variety (not a natural multi-tasker by any means).  This means that on paper I can be trusted with spotting errors and asking awkward questions that bring things into focus.  I can lose trust quickly if I am always in front of people and dealing with too many things at once.

The second part is even trickier as our defences go up when we ask the opinion of others.  The phrase “Yes, but…” can sometimes be heard.  I find concentrating on understanding the points and applying them to yourself before jumping to your own defence works well.  Especially if you are asking people you trust!

Asking others confirms my profile with a few surprises.  Although I have a tendency to focus (some might say obsess) on the detail I have a reputation of getting things done.  You could say I am trusted to finish.  Despite my challenges with people, people consider me to be quite diplomatic.  I can be trusted to take on multiple points of view and deal with things fairly.  I also have a tendency of phrasing things in just the right way (all in the detail) to not put people’s noses out of joint.

2. Trust builds when you offer it

The second point is that if you don’t offer trust, you cannot build trust.  Very often we can get stuck in a cycle of not trusting.

“I don’t trust them, so I won’t let them do something just in case they fail”

This leads to team members not being given the opportunity to do something they might excel at.  Stephen MR Covey’s point here is that you shouldn’t blindly trust everyone but that you should be smart about the trust you give.  Start with the small things (or the detail :) ) and let trust build.  If the small things are delivered and the trust is developing, go a little bigger or wider.  Get other people’s opinions as yours might be biased in some way.

We’ve recently restructured in our business and I’ve had to offer trust to others.  I have a tendency to be controlling so this has been hard for me.

I didn’t blindly just toss people a load of work with a half-arsed ‘I trust you’.

What I did was consider the benefits of the trust I was offering:

  1. Allowing me to focus more on the things that needed to be done.
  2. Providing others with opportunities to develop.
  3. Attempting to align what needed to be done with what has been done in the past or my view point on which responsibilities people might thrive with.
  4. Getting the view point of others.
  5. Understanding that with trust comes a responsibility to support.

My understanding of my own area of trust (my profile and the opinion of others) and the understanding of where I already trust people has been a great help.

I can easily provide a structure to allow people space to use their own initiative but also provide them boundaries which they can understand and help them to focus.  I can help people with problems or issues that they are struggling with by providing an objective viewpoint that weighs the pros and cons (possibly on a flowchart!).

This is how I am starting to apply trust after this year’s Trust Conference.  The interesting thing to note is that the above two points were already under way before the Conference but by examining actions and outcomes through the lens of trust I am able to not only further justify the things that are working, as the trust builds, but I am also able to examine why certain things are not working and use trust to explore ways of improving results.

What did you takeaway from this year’s Trust Conference?  How are you applying them?


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Guinness World Record Business Conference!

EBR Banner 75

There’s a business conference happening in London on 17th October, run by my good friend Darshana Ubl, that I wanted to let you know about.

It’s the Entrepreneur Brand Accelerator on 17th October.  It’s a full day conference, that will show you how to grow your influence and attract more clients and we’ve partnered with them once again.

A small part of the event will see Darshana Ubl, her team at Entrevo and all participants attempt to break the …

GUINNESS WORLD RECORDS™ title for the Most People Attending a Business Speed Networking Event”.

The conference will have Dr. Vince Cable (Secretary of State, MP of Twickenham) as the guest speaker and other key industry leaders, sharing a coherent strategy that you can apply in your business. It’s a strategy that’s right for the times we’re in, capitalising on your personal and business strengths.

Please be aware that no payment is required as a condition of your participation in the GUINNESS WORLD RECORDStitle attempt. In other words, when you purchase a ticket for the Entrepreneur Brand Accelerator at the standard price, your participation in the GUINNESS WORLD RECORDS™ title-attempt is free of charge.

The Huffington Post has called this conference “the world’s leading personal brand accelerator”.

As a partner of the conference, we’ve organized a preferred pricing for you, which means that tickets start from just £19 instead of £49.

Tickets are required to attend the conference, so do book yours here >>

Exciting times being part of a Guinness World Record and we hope to see you at the event!

All the best,

Michelle


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The Success experience November 21/22nd London.

Success 40

 


I’m really excited to be speaking at Alexandra Watson’s event in London on November 21/22nd. Alexandra is a great friend and colleague of mine, who always delivers so much value for her guests and it is guaranteed to be a sparkly one at that!

Alex asked me to come along as one of the keynote speakers for the conference and to share the keys to building a personal trusted brand.  Alex’s events are high energy and a lot of fun so I highly recommend you adding it to your November diary

Michelle

As Alex says herself…

Look No Further Than Yourself

The roots of what we want most in life, namely; happiness, success and wealth lie deep within us. Every element needed to create these (and some say health too), starts and ends in our ability to master our own minds and developing a successful one.

Much of the time we live with varying degrees of limiting beliefs, self doubt and negativity – all of them living in the mind and have been for a good part of our lives and even though some of us fight to stay as positive as possible, it’s not really enough to plug into our real mental power. For that we need more focus and commitment and a belief that we too have the ability to be successful.

To be successful at being successful is an inside job because the desire to be successful may lie in your heart, but the ability to create success lies in your head. The truth is that ‘success’ lives within you all the time, but your ability to access it depends on your state of mind.

Ready to be more successful? Then join us at The Success Experience 21-22 November, London. For details go here: http://www.AlexandraWatson.com/events


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3 months free subscription to a New Magazine on Trust and Leadership

Trust Mag Title 40

by Kevin O’Loughlin – Founder and Editor, Trusted Magazine

The Talent Dynamics community and others interested in the growing Trust Movement will soon have access to a new way of sharing and interacting on stories around trust.

‘Trusted Magazine’ will be launching in the next few weeks on iTunes.

This easily digestible digital magazine will feature stories about trust in individual leadership, in teams,  in business and in society. It will even dip into the brain science around trust.

The first edition to hit the Apple Newsstand shortly makes the connection between trust and business giving. It features articles by Paul Dunn, chairman of Buy1Give1, and one of B1G1’s most innovative business partners. There’s also an article by brain fitness expert Dr Jenny Brockis on the brain science of trust.

The next edition is devoted to the recent Trust Conference and will include short video interviews with key presenters.

The magazine will be looking for stories and case studies from the Talent Dynamics community and anyone interested in promoting discussion on the importance of trust in leadership, business and society.

Trust Conference Offer – Free Subscription

In celebration of the huge success of the Trust Conference, Trusted Magazine is pleased to offer all individuals and organisations who registered for the Conference (including on line attendance), and all in the Talent Dynamics and extended communities a free susbcription to the first three editions of Trusted Magazine. If you’d like to take up this offer, please just send an email with the subject heading “Trusted Offer” to admin@trusted-magazine.com and we will be in contact soon.


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5th Annual Top Thought Leaders in Trustworthy Business Awards

TrustAmerica

Announcing the official launch of the 5th annual Top Thought Leaders in Trustworthy Business Awards on October 1, 2014!!

A note from ‘Trust Across America – Trust around the World’ executive director, Barbara Kimmel about receiving this honor:

Being recognized in a prestigious global competition provides honorees with a seal of excellence that cannot be duplicated through other forms of media exposure.

Trust is considered by many to be the issue of the decade. As the leading clearing house for thought leadership on organizational trust, Trust Across America – Trust Around the World’s global presence and recognition continues to grow.

Now entering it’s 5th year, the Top Thought Leaders in Trustworthy Business program is recognized throughout the world. We maintain the #1 search engine ranking for “top
thought leaders” and “trustworthy business” drawing more visitors annually to our website than any other page. This is good news for our honorees.

We are regularly contacted by organizations seeking recommendations for speaking engagements and other work.  Honorees have reported that this recognition has not only elevated their professional standing but has also brought work right to their inbox.

Immediate benefits are:
• Opportunities to network with other honorees
• Community recognition as a thought leader
• Having a significant accomplishment to add to your resume, business and social networking sites
• Highlighting as an honoree on Trust Across America – Trust
Around the World’s website and in its magazine TRUST!
• Receiving our emblem for display on your website
• Features in local media should you elect to share this honor
• Invitation to join our Alliance of Trustworthy Business Experts without vetting.

We hope you see value in joining this elite group of experts in our 2015 Top Thought Leaders in Trustworthy Business.

The nomination period will close on December 1, 2014. Honorees will be announced in January 2015.

http://www.trustacrossamerica.com/


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Nicci’s Call: Trusted Sales at the Trust Conference

Packed room

By Nicola Bonfanti - Talent Dynamics for Sales

“Trust” and “selling” are not always concepts that go hand in hand in people’s minds. For that reason I was gratified that my talk “Trusted Sales: People to People Selling” at the recent Trust Conference was packed out.

Also, nearly everyone in the room gave me their contact details to get the free report I had prepared for the event. Anyone who has done a talk or an exhibition stand will know how difficult it is these days for people to give up their contact details.

For the past year I have been researching the ways the 8 Talent Dynamics profiles have success in sales, have blocks in selling and therefore how I can help them be more successful.  I’ve shared some of this in my blogs here along the way.

Based on this, here is the 3 step plan to win better business that I shared with the room on 11th September.

1. Establish the Sales Dynamics profiles of your sales team (or at least yourself)

I have looked at many sales cycles adopted by different companies and found the common activities and sales skills match the 8 Talent Dynamics profiles (See above).  As a result, the  Talent Dynamic for Sales Reports (available later this year) show the strengths and challenges of each profile as a sales person, their best role in the Sales Cycle and the value they give to the sales team and the client.

Knowing your own Sales Profile gives you confidence and insights into how you can add value to the client as a salesperson.

For example, a Trader is great at resolving problems, at giving excellent customer service so is well suited to incoming inquiries and complaints that other profiles with less patience would not handle well.

Whereas a Creator sales person is best with new clients, spotting opportunities and helping the client come up with new joint ideas for growing their business, that others hadn’t thought of before.

2. Place the sales team members in the role they are best suited to within the sales cycle

A sales team full of Stars will generate a lot of interest but may leave sales on the table through lack of follow up, for example.

Some salespeople may be pretending to be a Star as feel that is a “typical” attribute of a salesperson when in fact their true Accumulator profile is just what the team needs to do the planning, research and put together competitive tenders. So once the Sales team has completed their profiles, we can help them fulfil their potential by placing them in the right role for them in the sales team.

3. Focus on your clients

As I have mentioned in previous blogs, the most important thing in trusted selling is to put the client first.   Imagine the power of Talent Dynamics for Sales in creating better relationships and better understanding between buyers and sellers, so not only do you understand your own strengths , challenges and value as a sales person but you understand what drives your buyers to buy.

I didn’t have time to cover as much as I wanted on this aspect, so I’ve put a free Sales Success report together for you that you can implement ideas from immediately. If you missed the session and would like a copy you can get it from http://trustedsalesdynamics.com/resources/e-guides/

I am  passionate about making sales a trusted profession, making people feel proud to be a salesperson and I was gratified that so many people at the Trust Conference felt the same and wanted to be part of the Trusted Sales  Movement.


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Just 2 weeks to go to The Trust Conference!

There’s just 2 weeks to go to the Trust Conference on 11th September!

The Global Trust Conference 2014

If you haven’t yet got your tickets yet…

…why not?

Is your company or organisation already using the Trust paradigm to enviable financial success?

Or, are you unsure what an increase in Trust can actually deliver?

Either way, I urge you to rethink…

When I talk about The Trust Conference and what it can deliver, I’m not talking woolly, abstract ideas.

You should know me better by now!

I’m talking about measurable, hard-edged results in all areas of your organisation.

Don’t just take my word for it either…

Here’s what Karen Gregson, the Learning & Development Manager at BAE Systems, said about last year’s Trust Conference:

“I attended the Trust Conference last year and have recommended this to business colleagues. The highlight for me was Stephen MR Covey whose insights to this subject are second to none. Trust is a fundamental part of organisational effectiveness and it is great to see that we finally have a conference dedicated to this. I would encourage all organisations to attend and learn more about this imperative”

With just 2 weeks to go, tickets are almost all sold out. Already, this year is shaping up to be bigger and better than last year – and that’s saying something!

There are a lot of major companies out there who have already booked their tickets, either to attend in person or via an online stream.

So why not be one of them?

See you in just 2 weeks!

Michelle


PS. Remember if you or your team can’t make it in person, you can still listen in via an online stream.

Check out the various ticket options here >


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What’s new?

Congratulations to the 2 new groups of Flow and Performance Consultants accredited in August in both the UK and Australia and welcome on board to the new consultants ‘in training’ from Los Angeles, who I met this month, whilst I was in LA. Welcome to the Flow everyone!

It’s all systems go at TDHQ, as we have less than 2 weeks now until the Trust Conference 2014 on September 11th in central London. We are all very excited and are in the final stages of planning the day out… 800 HR professionals and business leaders will be in attendance (with another 500 joining the livestream online!)

If you don’t have your ticket still, you can book here for a ticket (or a livestream place if you can’t make the conference on the day) or call the office direct on 01772 634994

The conference is CPD accredited, so will also count towards your points…

This month, I’ve seen sight of the first draft of the new profile test we are working on with top TD sales trainer and popular blog contributor, Nicci. The new test ‘Talent Dynamics for Sales’ is ideal for sales people to find out the best roles in selling for them and how they approach sales opportunities understanding their clients frequency and therefore buying decisions. Nicci will be running a breakout at the Trust Conference on Trusted Sales, so you can learn more about it there too!

Michelle

PS. I’ve just come back from Los Angeles, where Roger James Hamilton, Creator of Wealth Dynamics and Talent Dynamics was presenting his Millionaire Master Plan Conference. Roger is one of the keynote speakers at the Trust Conference and you can also get to see him as he brings his phenomenal 2 day conference to London on the 6th and 7th.

Click here to register to attend the Millionaire Master Plan Conference 

The Talent Dynamics team will be there too so do come and find us to say hello!

 

 


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DT’s Tower: Lessons of Trust from my Childhood (kind of)

S

Heading as we are towards the Trust Conference, I’ve been thinking a lot about trust.  My trust antennae is becoming finely honed and I’m picking up more and more examples of how trust accelerates performance.

My not jealous face

I’ve also been watching TV.

One of the shows I really get a kick out of is Toy Hunter.  If you haven’t seen it (you should) it follows Jordan Hembrough, toy dealer, as he visits toy collections to find great toys that he can sell (and probably keep).

This guy makes his living from looking, talking and playing with toys!

I’m not jealous.

Aside from the gob smacking amount that some toys that I used to play with now sell for, it is a real trip down nostalgia lane as you see familiar toys in great condition and a little history of early commercial toys.

Trust, Given

Coming back on topic… As I was watching Jordan begin to negotiate with a collector on some toys (boxed DC superheroes from the 1960s :D ) the conversation turned financial:

Jordan: So how much would you be comfortable parting with these?

Collector: (thinks) how about $100 each?

Jordan: (laughs) I’ll tell you what I’ll do, I’ll give you $200 each.  They are worth WAY more than $100

The collector was very pleased.  What I found compelling though was the fact that Jordan didn’t even need to think.  The way he does business is give a fair price and… he is one of these people.  He loves and collects toys.  If he cheated the collector then he’d be cheating himself (kind of).

Trust, Shared

What do you think happened?  The collector understood that Jordan wasn’t going to rip him off and trusted him to give him the right price.  He asked his opinion.  He didn’t haggle.

The tour (these guys generally have rooms for toys.  Hell, they have built extra rooms for the toys they collect). went quickly and it was clear both Jordan and the collector could relax and do what they love to do best, talk and revel in the shared joy of toys they had.

A great way to do business.

You can still get tickets for the Trust Conference here but hurry September is coming up quickly!


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