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Talent Dynamics RSS Feed Blog Category: Developing Trust and Flow

Transforming People’s Lives Daily? Making a HUGE Positive Impact Globally!

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Sounds amazing doesn’t it?

As you may know, Talent Dynamics has the belief that everyone has a fundamental right to experience Flow, in their personal and professional lives.

I am delighted to share a competition that will be exciting to you and can help you get into Flow.  Celebrating the launch of our awesome on line training, next week I will be sending out details of how to enter this fabulous competition.

Be sure to check your inbox on Thursday 31st July.

There are over £50,000 of life-changing prizes to be won including many simply for entering the competition before 4th August.

It really is an opportunity not to be missed.

Don’t forget to check your inbox ;)

Have a fantastic flow filled week!

Warmest wishes

Janet


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Has There Ever Been A More Important Time To Build Trust?

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There’s never been a more important time to build Trust.

With banks and entire economies collapsing around us, governments surrounded by covered up scandals… who can consumers and the public trust and by how much?

The Impact of Trust

It is the most trusted companies today are being the most successful. They are out performing their competitors by as much as 10 times.

In a Watson Wyatt 2002 study, high-trust organizations outperformed low-trust organizations in total return to shareholders by 286 percent.

As if that’s not exciting enough…

When Trust is consistently high, productivity speeds up, people feel more empowered and make better decisions. Accuracy levels increase. Absence decreases, turnover decreases. People have more fun and feel more connected to the organisation and team.

Consequently, the company performs at a much higher level, consistently.

We know from our experience, clients who have accelerated levels of Trust in their organisations,  go on to create results that have as much as doubled their revenues and profits. We hear of teams being told to go home in the evening, they are so engrossed in what they are doing, they didn’t notice how the time flew by!

Is Trust simply a buzz word that companies are banding about today?

Anyone who thinks Trust is simply a buzz word or an HR fad, is unfortunately missing the point.

Richard Barrett of the international Values Centre, asserts,

“that of all values, Trust is the most important to build internal cohesion of a high performance team”

Do you have high Trust?

High Trust is a measure that you are delivering Value consistently to your market or team. As you would expect, we have a series of sophisticated tools that we use to measure Trust with our clients.

However, you can already have a Trust ‘litmus measure’ based on what your customers or colleagues are saying.

The most Trusted companies are the ones that have clients returning time and again to purchase their products or services over and over because they are delivering Value consistently.

Apple has people sleeping on streets overnight to get hold of their latest product. Apple customers have such high levels of Trust in the organisation, they will pre-order the latest product without even seeing it first. This is because Apple focus on the best way they can deliver Value through being consistently innovative.

Trust in High Performing Teams

The most trusted individuals in a team are the ones who are consistently delivering Value to their colleagues in a way that it can be leveraged effectively.

An example of this would be a Creator profile who creates visionary strategies for the business unit, that are scalable and sustainable. Creating exciting new products and services that consumers want and need.

Or an Accumulator profile that ensures all the projects and processes are delivered on time and in the most efficient and timely way possible. Checking all the information and research to make sure the overall plan of action is the most risk averse and water tight.

Wherever you deliver Value consistently, as an individual, a team or an organisation, you will see you can build Trust and you will continue to have a place in the market or the team or organisation.

Can you improve  Trust levels?

Absolutely!

Trust is established and grown when:

  1. You say what you are going to do
  2. It is seen to be of Value by someone else (a team member or customer)
  3. You do what you said you would do, really well and consistently.

If you want to build more Trust, then focus at delivering more Value consistently.

Once you lose Trust, can you ever regain it?

There’s an old saying you may have heard.

“Once trust is gone it’s gone forever.”

Well that’s not strictly true.

If you follow the same principles, you can re-build Trust by consistently delivering Value. It may take longer but it’s not gone forever!

Where Trust was already really high and something goes wrong, its much easier to get the Trust back quickly. There’s enough in the ‘trust bank’ to already believe the person or organisation will fix the situation and do what they said they would do.

If there was low Trust in the first place its certainly harder to get it back but it’s always possible to regain and replace Trust if both parties are open to it.

Think of a relationship you had, where Trust was lost for some reason, if both parties feel the win of being together in a relationship is enough, then they figure out how to build trust.

Sometimes you just need to ask the other party if they are willing enough to want to rebuild it…

Find out how to build Trust in your Business

If you want to know more about building Trust in your business for success, join us at the Trust Conference in London on September 11th with Keynote speaker Sir Bob Geldof.

Early bird tickets still available, please click here.


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The Power of Giving, Shakes Things Up…

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Talent Dynamics have proudly sponsored Buy1Give1′s ‘Shake the World’ app.  Go to http://shaketheworld.me/ to download or find it on the app store

The app allows you to give life-saving water through a simple shake of your phone.  How many times do you take your phone from your pocket, or glance at it before putting it down?  Imagine if every time you did that you could make a real difference?

Now you can!

The shakes are funded by B1G1 Partners — businesses (like Talent Dynamics) that join B1G1 to embed giving into their everyday activities. To date, they have created 44+ million giving impacts, supporting hundreds of high-impact projects worldwide.

The Shake the World App is specific to providing water in Ethiopia.

Over 700 million people around the world do not have access to clean water. And many walk hours each day to collect contaminated water, which often causes life-threatening diseases. This is why a simple thing like having access to water really transforms lives.

Now you truly have the power to shake the world right in your hands.

Click the banner to go to the Shake the World website!


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How trust can improve your email click-through rate (and other tips).

What’s Trust got to do for you and your email click-through rate?

Isn’t Trust one of those woolly, self-help words which doesn’t really mean anything?

Wrong.

I’m going to show you exactly how trust and engagement can produce very tangible results for your business in an exclusive one hour interview with world renowned futurist, social entrepreneur and off the scale “creator” profile, Roger James Hamilton.

Interview with Roger James Hamilton Wed 16th July at 17.30 BST

The call will take place on Wednesday 16th July at 17.30 BST so pop that in your schedule planner now.

Click here to register >

It’s trust that enabled Roger James Hamilton to produce the following very tangible results:

  • The trust he has with his database in the quality of his work meant he had advance sales of over 5000 copies before his book was even launched!
  • The trust world leaders have in his brand means he’s created partnerships with some of the best connected people in the US, like Jack Canfield, the bestselling author of Chicken Soup for the Soul series, Janet and Chris Attwood from the Passion Test, and Mari Smith, the world’s leading Social Media strategist as well as many others
  • The trust he has with his team means they often work virtually, all sharing the same visions and goals and all consistently exceeding their targets
  • The trust people have built in his ability to create means he has over 1000 people a day taking his genius test every day and then he tells them to go get other people to sign up too!
  • The trust his clients have in him to deliver consistently high value material means his email open and click-through rates are 50% and above – way way higher than the industry average…

So if you’ve been questioning how trust can actually affect your bottom-line and real-world results, think again!

On a more personal note, I’ve been working with Roger for over 7 years and he’s the number one person I turn to for sustainable, scalable and yet out of the box mentoring.

And he never fails to deliver.

Roger knows the value of building trust in business, he delivers incredible value and creates amazing Flow. He’s a serially successful multi-millionaire with a great purpose and a very big heart.

In short, a true Change-Maker.

And if you are one of the staggering 250,000 worldwide who have taken either the Talent Dynamics or Wealth Dynamics profile test, then you’ll probably know something about how his creations have impacted your work too.

And that’s why I want to give you the opportunity to ask him any question you want! When you register for the call you will be given the chance to submit a question for him and you never know, yours might just be the one I end up asking him!

Pinning Roger down is like finding a needle in a haystack so this interview is a huge coup for us all. He has this extraordinary schedule, from creating with Richard Branson on Necker Island, to being interviewed by Deepak Chopra and filming an entire documentary about The Wealth Gap and right now he’s in New York for the launch of his new book, The Millionaire Masterplan,

On the call we’re going to look at:

  • Why Trust is crucial for building a sustainable and scalable business
  • Why some people and companies seem to find building trust so much harder than others (and how to avoid that being you)
  • How to measure how much Trust you have right now
  • What you can you do to increase Trust quickly and authentically
  • How to rebuild trust in your business after losing it…

Click here to register >

Whether you are an Entrepreneur or a leader in a large organisation, what Roger will be sharing is current and relevant for you and I really do recommend you make sure you are on this call.

I shall look forward to seeing you there!

Michelle

PS. Remember, in this interview I’m going to be asking Roger the real questions you want answers to! So when you register, do also submit your question for Roger and I’ll be taking a look at them and you never know, I might just be asking your question directly!

PPS. On the call, I’m going to be sharing a really extra special opportunity which includes a whole stack of goodies that Roger has promised me I can share with you, so when you register, please put the date and time straight in your diary!


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“Bob Geldof on the Exponential Business Result of Trust” (watch the short video)

I wanted to give you something extra special today which I think you’re going to love…

The other day I donned my dark glasses and went on a top-secret mission to Chelsea Wharf to interview none other than Sir Bob Geldof!

As you can imagine, it was an enlightening, educational, eye-opening conversation with someone who has a lot of really cool things to say on many subjects.

Specifically, we chatted about Trust in business – something I’m hugely passionate about – and why there has to be a shift from a 20th Century society built on competition, to a 21st Century built on co-operation.

We also talked about why NGO’s are going to have to play a bigger role in the future, the importance of checking your supply chain at every level, and how ONE small error can destroy your trusted brand…

In fact, there’s so much value in this 4-minute video that I do urge you to take 4 minutes out and listen for yourself.  

After all, it’s not often you get to hear Sir Bob Geldof giving you business advice!

“Bob Geldof on the Exponential Business Result of Trust”

Bob Geldof on the Exponential Business Results of Tr

“2014 Trust Conference Keynote Speaker, Bob Geldof explains how businesses can benefit from high trust (and be quickly damaged by low trust) in conversation with Michelle Clarke”

Hopefully see you soon and enjoy the video!

Michelle

PS. Remember, Sir Bob is going to be our Keynote Speaker at this year’s Trust Conference on September 11th.  As you can imagine tickets are going fast (40% of the tickets are booked already)

Click here to get your early bird priced tickets!


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What’s new?

I’ve just returned to the office after a 12 day trip to Bali, where I was joined by a group of our consultants, who had flown in from all around the world to work with the Creator of Talent Dynamics, Roger James Hamilton and I, on their plans for growth over the next 12-24 months. We had a truly insightful, magical time together and I’m looking forward to sharing much of the really exciting initiatives we are up for here at Talent Dynamics, in the upcoming months with you too…

We are gearing up for the 2nd Trust Conference now with less than 4 months to go. An inspiring line up of experts will be in London/online on 11 September, including Stephen MR Covey.

The Trust Conference focuses at building sustainable and scalable businesses and institutions through Trust. This year we are also opening up the conference to people who can’t be in London on the day. The conference is to be made available on live stream, plus all the recordings to watch later as well. There is a limited time offer to get an online ticket for just £50 right now.

Click here to access your place, while there is more than 50% off the price of a ticket! 

Have a flow filled month ahead, Michelle

PS: Oh and please do add to your diary:

Hollie DelaneyA very special web interview with Hollie Delaney – Head of People Happiness at Zappos. A billion dollar company that prides its success on building Trust, Connection and Happiness. Hear from Hollie as to how they have managed to become the first Holocracy based company over 100 staff. Web interview will be 23rd June at 1800 UK time. Details of how to register will be available soon…

 

 

 


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What Horse Riding Can Tell You About Trust and Flow

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Michelle Clarke of Talent Dynamics talks about how her recent experience of riding a horse called Magnum while on holiday at the White Stallion Ranch in Tucson, USA is a great example of how trust and flow can help you and your colleagues.


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A Trader in Childcare: Emily’s Story

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By Teejay Dowe

When Emily came to me recently it was because her confidence was at an all time low, her self-esteem in shreds, and she’d lost all vision and direction. All because of a bullying boss.

Emily had loved helping to bring up her baby brother, now 5 years old, and she was delighted when she got her dream job in childcare.

Unfortunately for Emily, a near miss situation at work sparked off a bullying spree by her boss and she felt she had no choice but to resign.  She got another job in childcare but her ex-boss continued to bully her: as a result her confidence was shot and she lost that job too. Now she was beginning to doubt whether childcare was for her, but she didn’t have any idea of what else she could do.

Taking the Profile Test

Emily discovered that when she took her Talent Dynamics for Young People profile she was a Trader profile. The more we delved into the description, the more she began to recognise herself.

At first she found it easier to recognise the challenges and struggles that Traders often face.  She agreed that she’s often more sensitive than other people and probably takes offence more quickly.  And she definitely recognised a very typical Trader trait, which is saying ‘yes’ when she really wants to say ‘no’.  We playfully put a strategy in place to help Lucy say ‘no’ more often.

When we turned to the Trader profile strengths, Emily also began to recognise herself in those.  She agreed that she really cared about people; that she loved to connect with people; and that she enjoyed taking care of people.  We explored this area in great depth, and because someone else had written down the words, she started to believe them.  For Traders seeing is believing.

The Results

Through the profile and our discussions, and perhaps because the challenges had resonated so strongly for her, she began to see that maybe she could have a career in childcare after all: that she had the right strengths.

Further evidence of her suitability for childcare came through exploring what she perceived as a lack of academic ability.  When we looked at her communication and learning preferences, we discovered that she learns through doing.  And that’s exactly how she helps the young children in her care to develop: by getting into the thick of it and doing things with them.

I was so happy to see the sadness lift from her bit by bit throughout the session, and by the time she left, her confidence was restored.  A week later I heard that she’d got into a great college course that’ll open up all sorts of opportunities for her.  She told me:

“I now realise that it’s okay to just be me and do the things that I want to do and also the things that make me happy when I do them rather than trying to change who I am just so that I can fit in … I am now living my life the way I want to and feeling much better because of it”


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Nicci’s Call: What is Blocking your Flow of Sales?

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By Nicola Bonfanti - Talent Dynamics for Sales

Probably you!

I work with a lot of people who are great at what they do, have fabulous products or services to offer and have had a degree of success at the start of their business but for different reasons the number of new clients are drying up, they are not growing the business or getting the level of sales or income they feel they deserve and….. they are worried about being perceived as pushy or desperate if they were to make concerted sales efforts!

But today, people to people selling is not about manipulating or pushing people into buying things they may not need or want. It’s much more about connecting with people, understanding them and finding a fit. A much more informative and enjoyable experience for both parties.

There are three basic pre-requisites to being successful at selling which are open to ALL profile types:

  1. Believing in your services, products and yourself
  2. Understanding and caring about your prospects
  3. Being able to communicate what you sell to your target audience in a value-driven way to solve their problems.

This month’s blog will focus on the first of these.

Self Belief

If you’ve been thinking that sales has become more challenging, you’re right.

The basics are pretty much the same, but today’s business environment is more dynamic than ever. The competition is bigger, faster, stronger, and smarter than ever, and your clients are more educated, as well.

They are searching for information by themselves, and looking to salespeople not to show them different marketing materials and list features and benefits, but to understand their wants, needs, and business concerns from the customers’ perspective.

It is time to use an approach tailored to this new market, and for that you need a new skill set that combines sales skills, persuasion, psychology, and a good understanding of Talent Dynamics.

The Talent Dynamics report we have for ourselves is a great source of comfort – permission to be ourselves, identifying our talents and value to others but sometimes we need reminding of that and how to use that information to make more sales.

The Creator profile is great at spotting opportunities, of creating products, services and programmes that are innovative, unique and compelling. They can make recommendations that their clients will listen to and follow as they are trusted experts and can help the clients solve their problems.

Once a Creator remembers that and puts the client first – the client that needs these programmes – and not their own ego or fear of rejection then they make valued and trusted salespeople that the clients are attracted to.

The Creator (you’ll recognise her in the video below) has a fantastic service and product that she truly believed in and is really passionate about helping young people but there was something blocking her that was stopping her getting as much success as she deserved.

The block was herself – her fear of failure, of rejection of coming across as a pushy salesperson which would damage the credibility of what she was doing.  Once she remembered her talents and skills as a Creator and that her mission to help others was more important than her fear of rejection she was back in flow.

So if you are not getting the sales you deserve, start by looking in the mirror and really understanding yourself and believing in what you have to offer.

Nicci Bonfanti will be leading one of the Break- Out sessions at the Trust Conference on September 11th.


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Exclusive Interview with Roger James Hamilton

Roger James Hamilton is a futurist, best-selling author, social entrepreneur and creator of the Wealth and Talent Dynamics Pathway and his insights on Trust are not to be missed.

Click here to register>

During this interview Roger will be explaining why, when you build Trust and Flow,

• Productivity speeds up
• Accuracy levels improve
• Attention levels increase
• Communication improves
• You have more fun
• You feel more connected to the organisation
• Results improve dramatically
• You can see significant financial impact, with measurable increase in profits.

You’ll hear Roger’s incredible insights and he’ll share with you the 5 levels of Trust. You will also get the opportunity to ask us specific questions about how Trust levels apply to you.

So, on Wednesday 14th May at 8.30am BST, I personally invite you to join Roger and I for 60 minutes, where you’ll discover more about the amazing effects Trust can have on you, your business and your life.

Click here to register>

See you there!

Michelle


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