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Talent Dynamics RSS Feed Blog Category: Success Stories

We are very proud of the stories our clients tell us about the success they have achieved through using the Talent Dynamics pathway in their organisation. With real people and real teams in real circumstances you can see what a difference Talent Dynamics can make.

Scroll through and see what impact Talent Dynamics has made! Will your organisation be next?

A Profiling Workshop – Sysmex Middle East’s Story

Saad Kayali, the Managing Director of Sysmex Middle East, a subsidiary of Sysmex Europe GmbH, had his Talent Dynamics profile done and liked the results so much he asked Susan Castle, Performance Coach & Flow Consultant, to do the same for the entire top level of his company!

There were six managers at this level:

  1. the Managing Director,
  2. the Marketing Director,
  3. the Logistics Director,
  4. the HR Director,
  5. the Sales Director
  6. the Operations Director.

As global leaders in vitro diagnostics and automation services, the managers seemed to have no immediate issues. All communicated well with each other and as a team were seamless.

Uncovering Issues

The issue was they tended to focus on areas they knew they were brilliant at – for example the conception of ideas, but they had blind spots in other areas, i.e. putting things into action.

On completion of their individual Talent Dynamics profiles the explanation became obvious.

Out of the six people on the team, four were Mechanics including Saad, one was a Lord and the other was a Creator profile.

This lack of Blaze and Tempo energy explained why they were good at brainstorming, but not so strong at following through. They were very tunnel focussed and tended not to go for bigger targets those with a more Blaze energy would instinctively do.

Talent Dynamics Workshop

Saad then asked Susan to run a leadership development training session to decide what changes, if any, needed to be made to their management set-up.

“I wanted the Heads of Departments to understand their own profiles, master their own talents as well as ensure that these talents are put into good use for the team and the company. Having a team that is well-honed and performing at their best can only be good for business.”

During the workshop they looked at what was stopping them from setting bolder financial targets. Was it a Dynamo, Tempo, Blaze or Steel problem? The managers ended up with about 30 or 40 different things blocking them.

After narrowing down these blocks further, the underlying core issue became apparent:

the truth was there was no one in that room with the specific kind of business power or ability to deal with Blaze or Tempo challenges.

What Kind of Energy Are You Missing From Your Team?

Each of the directors left the workshop motivated and full of clarity. They had a deeper understanding of what was stopping them from achieving higher targets and more importantly, who to go to in order to solve any issues and help achieve these new goals.

Susan says, “Sysmex found, through the test, that the management roles fitted them quite well but the workshop helped them to leverage these strengths by highlighting them and showing them how they could be leveraged to improve team communication and performance while reducing stress.”

Saad is now planning another workshop for the next level of management in the Sysmex team and we’ll keep you posted on how much of a difference this one also makes!

 “I think Talent Dynamics is a great opportunity to maximize the harmony within the team, to get the needed group mindset and perspectives of “what else we can do”; and thus develop a healthy change culture, opting always to challenge our own achievements and parameters to yield further milestones in the journey of success.”  – – Saad Kayali, Managing Director of Sysmex Middle East


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Work Ready Program Does It Again! TDYP

By Teejay Dowe – Talent Dynamics for Young People

Thanks to the wonderful generosity and sponsorship from two Swindon-based companies, The Brunel Shopping Centre and Thirdline IT, we ran our second Work Ready Program in July in Swindon. The Brunel donated their board room for the event which meant that once again, our young people had to show up to a place of work. The deal for them was:

a. Show up looking like you are coming to work

b. Show up at 8.45am to start at 9am

c. Present youself politely at reception

d. Play full out for 2 days

e. Have fun 😀

What Happened

10 young people showed up before time to start on time and looking smart (yayy!! – first outcome achieved!)

To break the ice a little we had fun in teams with rope and as you can see is IS possible to tie a bow with everyone working together and NOT taking their hands off the rope at any time during the process 😀

Then to introductions…which…predictably were short and sweet as they struggled to find anything good to say about themselves.

Next….the MAGIC begins…….we get out all of the blocks to employment that they think they face and using the profiles we explore who they really are:

a. As an individual

b. As a leader

c. As a team member

d. The things that they are naturally great at

e. The things that will challenge them

f. What they bring to an employer

g. How AMAZING they are 😀

Seeing these 10 young people transform before your eyes is truly breath taking, inspiring and mind-blowing! From nothing to say about their strengths on day 1 to each doing a 5 mini presentation about themselves on day 2 – they’re like different people!

Results

A young man with a speech impediment who has been bullied because of it and hardly says a word stands up and tells the world who he is with such clarity and confidence that even he is amazed and immediately asks if he can do it again! Incredible!

Next the opportunity to put to put insight in to action as they take part in a business challenge and work together to provide a solution and present back to the group.

Finally the blocks disappear as they realise that what they thought were obstacles are no longer going to stop them and as the barriers go down the possibilities go up and mentors are chosen to continue them on their journey.

Work Ready

Work Ready also launched in Australia in July and as soon as I have the pics and the news I’ll be sharing that event with you. In August Work Ready will be run in Milton Keynes with Cassie Footman, in September in Swindon with Rachel O’Kennedy and also in September in Blackpool with myself .

If you want to know more about running programs where you are then please get in touch with me teejay@backontrackteens.com and let’s connect to see how we help make that real 😀

Teejay Dowe will be leading one of the Break- Out sessions at the Trust Conference on September 11th.


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Change and Challenges – Amanda’s Story

By Osmaan Sharif

Recently there was a big change in the management team over at Citizen M Glasgow.

The new hotel manager, Amanda, had been a participant on one of my previous Talent Dynamics workshops here at Rapid Transformation, and approached me about doing some work with her new team.

Hitting the Ground Running

Her challenge was for the team to quickly build trust, understanding, and effective ways of communicating with each other.  She wanted them to hit the ground running, especially when it came to the special projects that each manager would now have individual responsibility for.

It was refreshing to work with a team that’s led by someone who’s putting Talent Dynamics to work.  Amanda had already been using all the knowledge and skills that she’d learnt at her previous workshop, by being mindful to recruit a team that spanned the eight profiles, as well as assigning individual projects according to profile strengths and preferences. 

Putting the Pieces Together

Now she wanted the team to gain an understanding and appreciation of each other’s strengths, and to work out how to excel together.  During their Step One (Full Day) Programme, we looked at the challenges the managers faced and how they could improve the way that they tackled them.

For example, we looked at how they could improve communication by understanding the differences in how people from each profile tend to act, communicate and think.  We took some of their pressing challenges and listened to all the different perspectives from each manager, noticing how they view things differently and what benefits that had for the team when it came to finding solutions.

Team Harmony

By the end of the workshop, all the managers recognised that they were part of a well-constructed team.  They were more appreciative of each other, and not only did they recognise that collaboration was key to the success of their hotel; they had the tools in place to make that collaboration a natural way of working for them.

As a result, they all understand why they’re each leading different projects, and how they can help each other to make them a success.  And Amanda didn’t come away empty handed.  Even though she’d been on a workshop before, she learnt more about how to best communicate with and support each individual member of her team.  She told me:

“It was a real awakening for the attendees to see how they each support one another based on their profiles. We came away from the day with real goals and areas for focus and having learned a lot. Since the training day, we have refreshed individual tasks based on profiles and the team harmony is better than ever. I can also use the training day as a starting point for developing each manager.”

Copy and Photo courtesy of Sam Dounis


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The Dynamic Dozen of Real Estate Sales

In the highly competitive world of Real Estate, a high functioning sales team is vital, followed closely by quality listings to satisfy their hunger to sell. One high profile South East Queensland agency turned their struggling sales team full spin into a dynamic force within months, using the guiding force of Talent Dynamics profiling techniques.

Profiled by Rebecca Mitchell, Talent Dynamics Master Trainer and Performance Consultant from Brisbane, this team of twelve real estate professionals achieved some surprising results.

From Flagging Sales…

Sluggish sales and unmet targets were an early warning sign that the team were falling out of step, despite a strengthening property market.

The General Manager knew every individual had the qualities of a great salesperson, yet somehow their motivation was lagging their ability. So he brought in Talent Dynamics Master Trainer, Rebecca Mitchell to decipher the cause of their failing KPI’s.

Each rep took a Talent Profile test. The GM had assumed all profiles would be Stars– known for their prowess as promoters and delivering results, or Supporters – able to reap sales with their Blaze energy leadership. But the Talent Dynamics profiling results proved different.  From the eight reps only three were Stars and one a Supporter, complemented by a Deal Maker, two Traders and one Accumulator.

By understanding how their Talent Profile powered their performance, the team identified changes that would take them into rapid flow.

But what quickly turned their team into a “dynamic dozen” was working together to change how each person went about selling that also complemented the others.  Their new goal: to increase revenue by $100,000 over the following 6-12 months.

The Stars came up with the strategies to help the Deal Maker, Traders and the Accumulator, instantly inspiring and reducing competition between them. Each eased into action – and their natural flow.

To Flogging It!

Over the following weeks, the sales team completely changed their focus and responsibilities. The Deal Maker shifted to partnering with other agencies and financiers in the region.  The Trader took over the ‘walk ins’ and incoming phone and website enquiries. The Accumulator concentrated on telesales and follow-up sales, as well as reporting weekly sales figures. The Supporter took over the Office Manager role and recruited a small team of three commission-only sales agents who worked closely with her – running information evenings, connecting with the local Chamber of Commerce, promoting their office and running monthly events.

The three Stars continued with traditional listing strategies by marketing direct to home owners. They also featured at the monthly events, each month in turn, which further developed them into their own area of expertise; one in apartments, one in standard priced houses and the other in executive homes and house and land sales.

Within six months the team had exceeded their initial $100,000 target! They are now set to increase their bottom line by $500,000 by the end of this year.

This shining real estate firm has jettisoned their motivation and their performance to new levels by embracing Team Dynamics at its best.


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A Labouring Lord – Rauri’s Story

by Dianne Caldwell

When I first spoke to Rauri, he was 18 years old, working part-time with his Ju Jitsu trainer teaching students and supplementing his income by working in a laboring job he didn’t particularly enjoy.

So I asked him what he would truly love to do…

Rauri’s voice shone with excitement.

“What I’d really love to do is move away from the job I don’t enjoy so I can teach Ju Jitsu full-time to teenagers….”

It turned out Rauri had been practising Ju Jitsu since he was 12 and was now highly trained. He credited both the physical and mental benefits of the sport as completely transforming his life.  Ju Jitsu was far more than just a sport to him.

“Ju Jitsu is not just a martial art, it’s a way to change your life, and I want other children to experience the same amazing life and health benefits which Ju Jitsu brings.”

There was just one problem: he didn’t know how to turn this passion into a successful full time career.

Lord Profile

 

Rauri’s profile was a LORD: 40% Steel. 24% Dynamo. 24% Tempo. 12% Blaze.

There were 2 obstacles stopping him from seeing his full potential and turning his passion for martial arts into a reality. These were his age, just 18, and the peer and societal pressure to “get a regular job”.

Together, we sat down and looked at his desired outcomes, then we established a series of key action steps for him to take to move toward his dream. These small, detailed tasks aligned with Rauri’s Lord profile perfectly.  Once he could take the dazzling dream and break it down into bite-sized chunks, the whole process was a lot less daunting.

First Rauri would contact his Ju Jitsu trainer and ask for support and at the same time, he would also put together his plan.

Getting Fast Results

Here’s the funny thing when you move toward your goals. Everything conspires to help you! In this case, Rauri’s trainer just so happened to know a teacher who was really keen on having martial arts training at her school. The next step was easy.

Rauri submitted his proposal to the teacher on the board at the school & after just 2 – 3 short weeks after shyly vocalizing this idea to me, his semester program is now in the process of being approved!

When Rauri reported back to me he was bursting with joy.

“I’ve done it!” he said.  “I’ve achieved my dream!”

Rauri’s big dream was there all the time, but for him it seemed as insurmountable as climbing Everest. All he needed was some reassurance that this dream was 100% achievable, and then some specific guidance on how to break the dream down into less daunting tasks.  Once Rauri was clear on the way forward he achieved clarity, and that was down to the help of Dianne Caldwell, the ‘Flow Consultant’ and the Talent Dynamics profiling tool.

Rauri’s story is a perfect example of how the Talent Dynamics Profile Test & Debrief has empowered a young person to know & understand their strengths to a point where they take the appropriate action they know will get them into flow.

The plan is in progress and we will update you again on the ongoing success of Rauri’s actions!

We’ll leave the final words to Rauri…

Firstly thank you so much, you have, and will continue to have, my gratitude for all the help you’ve given me. It’s been absolutely wonderful and I’m so glad you have taken the time to provide me with all your advice. I started with an idea but no knowledge or ability to bring it to life. Talent Dynamics gave me the direction in which to head and the impetus to do so, by providing clear action steps and manageable goals as well as excellent and highly personalized coaching along every step of the process. Can’t recommend it enough to anyone with a desire to realize their ideas and dreams.”


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A Case of Mistaken Identity! Talent Dynamics for Young People

By Teejay Dowe – Talent Dynamics for Young People

So many of our young people today struggle to articulate just who they are and that’s no surprise really as it’s not exactly something we teach in school. We rarely are asked to define our identity much deeper than our name and perhaps role in a team, or later business, and so when faced with options and opportunities how do they know what to choose?

Well, the answer to that all too often unfortunately is they have no clue and so are pushed in one direction by parents, pulled in another by teachers, given suggestions by careers advisers and influenced by peers. No wonder they can often in later life find themselves in jobs that put them completely out of flow, they become disillusioned, stressed, miserable and under perform. Know anyone like that?

Robert’s Story

I met a young man like that recently, his name was Robert and he was working in a firm of accountants. It was actually the senior partner of the firm who asked if I could help because if he didn’t get sorted out then he was out!

Robert is a very bright young man, and a little cocky with but he’s young and it’s part of who he is. We began the conversation around his profile as he came out as a Star and he immediately told me that he felt it was all a bit superfluous, there wasn’t really any substance to it was there? And his boss had thought that too (or maybe planted that seed?)

It made me smile when I asked him if he’d actually read the detail of it and he admitted he hadn’t and that’s very typical of a Star, just looking at the overview. So we explored the report in more depth and he resonated with much of it, nodding and agreeing that was so like him and in other things agreeing it was not. Then, after all the agreement he said

“Actually this just makes me more confused. Now I really don’t know who I am at all. It’s made it worse!”

I smile and we go back a few steps in the conversation and add more insight in to his natural gifts and talents and the types of roles that would suit who he is. We go around in circles for a little as he continues to protest and then all of a sudden he stops and looks at me and says….

A Bitter Pill

“This is a bitter pill to swallow. I really do know more about who I am than I have ever admitted to anyone and now I am realizing that the reason that I am struggling in this job, feeling as if no one appreciates me, bored with the data entry and detail is that I’m in the wrong job.

I love the job when I’m able to go out with the boss and meet new clients, or greet them and show them around the office and I get to have some variety in what I do. That’s not very often in this job though and I’m miserable. I was going to go on to train as an accountant but I know I would find it really hard and too much for me. I just wanted to please my dad and my boss. What should I do?

Should I leave?”

Of course that is an option but not the only one. There was no reason why he could not stay with the firm but find another role there that allowed him to shine, interact with people, promote the business and work in a team.

Or, understand why he felt stressed in this job and start to look around for those types of roles in other industries where he would be in flow, build trust in who he is and what he does best and really add value to a business so he can feel appreciated.

Discovering that his thoughts of “I’m not good enough here and nothing I do is ever good enough” was just a case of mistaken identity and that when he does what he is naturally gifted and talented at he will shine, Robert is excited to find that new role and enjoy his career again.

Teejay Dowe will be leading one of the Break- Out sessions at the Trust Conference on September 11th.


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Salesman Sam! Talent Dynamics for Young People

By Teejay Dowe – Talent Dynamics for Young People

Sam is a young man, 20 years old who got a gift of Talent Dynamics for Young People because he was a client for one of our consultants, when she was training. He was invited to come along to the session to receive his debrief in exchange for being her accreditation client.

Sam’s Story

Sam arrived late for the training in his leathers and helmet and slouched himself down in his chair in a mixture of awkwardness, self consciousness and ‘do I really have to be here-ness’ and the debrief began.

During the coaching conversation that followed we discovered that Sam was a Star Profile which was a bit of a surprise to the observers as Stars are high energy, love to be in the spot light, are engaging and influential – they’re party people. That was definitely not the Sam in the room that we saw and yet, he did agree with everything his profile said he was.

Puzzling. Or was it?

Sam worked in a warehouse where he spent his day picking orders for customers all by himself. He was actually in danger of losing his job as he was frequently late for work, not rushing to get to a job he was miserable doing. When asked why he did that job he told us that it was a job and he needed the money.

His aspiration was that if he was able to keep his job one day he might like to be a manager, not because he wanted to stay but because that would be more money.

So curious now, the consultant asked “So what is the money for?” It was as if someone had suddenly switched Sam on! Her sat up tall in his seat for the first time, put a big grin on his face and excitedly said:

“It’s for a new motorbike. I love motorbikes, they are my life! I know exactly how much I need to save and the exact date I’ll have enough to buy my dream bike!”

The difference in that young man in that moment was like night and day!

Night and Day

Suddenly there was the Star!

Alive, alert and engaging. The Sam we’d seen was simply a Sam out of Flow and here he was suddenly shining.  Now, Stars make great promoters and sales people so the consultant asked him what it would be like to go to work everyday and do nothing but talk about motorbikes.

Imagine, everyday you would be surrounded by them and share your passion with others who appreciated your knowledge and enthusiasm! He could combine his dream and his job and become a motorbike salesman – how awesome would that be? Sam could hardly breathe at the thought! He had never considered that the two could combine let alone be something that he was naturally gifted and talented at.

That slumped in a chair Sam was a different man and practically bounced out of the room like a ‘Tigger’ with a new vision of what life could be for him.

I LOVE the power of Talent Dynamics for Young People and the rapid transformation it can bring!

Teejay Dowe will be leading one of the Break- Out sessions at the Trust Conference on September 11th.


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A Trader in Childcare: Emily’s Story

By Teejay Dowe

When Emily came to me recently it was because her confidence was at an all time low, her self-esteem in shreds, and she’d lost all vision and direction. All because of a bullying boss.

Emily had loved helping to bring up her baby brother, now 5 years old, and she was delighted when she got her dream job in childcare.

Unfortunately for Emily, a near miss situation at work sparked off a bullying spree by her boss and she felt she had no choice but to resign.  She got another job in childcare but her ex-boss continued to bully her: as a result her confidence was shot and she lost that job too. Now she was beginning to doubt whether childcare was for her, but she didn’t have any idea of what else she could do.

Taking the Profile Test

Emily discovered that when she took her Talent Dynamics for Young People profile she was a Trader profile. The more we delved into the description, the more she began to recognise herself.

At first she found it easier to recognise the challenges and struggles that Traders often face.  She agreed that she’s often more sensitive than other people and probably takes offence more quickly.  And she definitely recognised a very typical Trader trait, which is saying ‘yes’ when she really wants to say ‘no’.  We playfully put a strategy in place to help Lucy say ‘no’ more often.

When we turned to the Trader profile strengths, Emily also began to recognise herself in those.  She agreed that she really cared about people; that she loved to connect with people; and that she enjoyed taking care of people.  We explored this area in great depth, and because someone else had written down the words, she started to believe them.  For Traders seeing is believing.

The Results

Through the profile and our discussions, and perhaps because the challenges had resonated so strongly for her, she began to see that maybe she could have a career in childcare after all: that she had the right strengths.

Further evidence of her suitability for childcare came through exploring what she perceived as a lack of academic ability.  When we looked at her communication and learning preferences, we discovered that she learns through doing.  And that’s exactly how she helps the young children in her care to develop: by getting into the thick of it and doing things with them.

I was so happy to see the sadness lift from her bit by bit throughout the session, and by the time she left, her confidence was restored.  A week later I heard that she’d got into a great college course that’ll open up all sorts of opportunities for her.  She told me:

“I now realise that it’s okay to just be me and do the things that I want to do and also the things that make me happy when I do them rather than trying to change who I am just so that I can fit in … I am now living my life the way I want to and feeling much better because of it”


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SATs, Maths and Theme Parks! Talent Dynamics for Young People

By Teejay Dowe – Talent Dynamics for Young People

I love this story told to me this week by one of our Talent Dynamics for Young People consultants as we were catching up together a year after she trained to use the profiles.

Fabia’s Story

After training in using Talent Dynamics for Young People, the first person Nicci profiled and debriefed was her daughter, Fabia,  who at that time was just going in to year 6 at school an important year for her as her SAT’s  (Standard Assessment Tests) would be taken at the end of year 6.

Their grades were predicted at the start of the year and Nicci was concerned that her daughter didn’t particularly like maths and therefore was not as good at it as she was in other subjects so, as any concerned and conscientious parent would, a maths teacher was employed to ensure the best results at the end of the year.

Nicci shared her daughter’s profile with the new Tutor to give her a new and additional insight in to who Fabia is and, as a Creator profile, show that she has a great imagination, loves to think in pictures and make up stories. Fabia and her Maths Tutor put this gift to work in their lessons together and instead of  concentrating on the instant ‘calculate these numbers quickly in your head’ type maths they played with applied maths.

Theme Parks!

Throughout the year they turned the maths questions in to stories of Theme Parks with numbers of people on the rides and the prices of the tickets, roller coasters and dodgems and how many hot dogs and fizzy drinks would that be and really made the numbers come to life in all kinds of creative situations. So much more fun!

But what about the grades?

Results

Well – this is really the impressive bit. At the end of the year with her tutor and their engaging sessions Fabia increased her predicted grade in maths by FOUR grades! Now that is what I call a result for Talent Dynamics for Young People and especially for Fabia!

Haha! I wished I’d had that insight when I was younger, I wonder how much more fun chemistry could have become? 🙂

Teejay Dowe will be leading one of the Break- Out sessions at the Trust Conference on September 11th.


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Career Ready Is Here!! Talent Dynamics for Young People

By Teejay Dowe – Talent Dynamics for Young People

After much planning, preparation, and passion Talent Dynamics for Young People launched The Career Ready Program in the UK.

Sponsored by Talent Dynamics Head Office and Banks Accountants in Swindon and partnering locally with education, apprenticeships, Jackie Kerr Recruitment, Inner Flame Youth Charity and many others it was a pleasure to bring vision into reality and run the very first program.

This program empowers young people from 16-24 to be ready for their careers in a way that compliments all of the other employability schemes that are running.

Educational establishments and organisations are raising the standards academically, apprenticeship and trainee-ship schemes are adding practical skills, recruitment agencies are helping with CV’s but no-one up until now has given young people an awareness of who they really are, what they are naturally gifted and talented at and therefore where they will add value to an employer.

Bridging the Gap

We totally bridge this gap so that a young person can confidently speak about themselves at an interview and know what types of roles they will flourish in.

Erin, a young lady who attended the first course was asked what is one strength that she has, she replied

“I don’t have any strengths, I don’t have any qualifications, I don’t really have any confidence, so I don’t know what I have to offer an employer”

Just 4 hours into the program when asked what value she would bring to an employer she confidently replied

“Whatever job you give me I will always do it to the highest standard and where possible improve it even more. I am a finisher and no matter how long it takes I will not stop until a job is completed and completed well.”

Wow! That’s a bit different than having nothing to offer! Oh, and by the way, she also has 8 GCSE’s but she thought they didn’t count!

At the end of day 2 this same young lady stood up in front of the whole group to present back the work they did on a business project. She delivered that presentation confidently, eloquently and with great visuals as she talked us through the project and how the team had worked together to get the outcome.

A huge shift in confidence and identity in a short space of time and just one of many stories throughout the 2 days.

We are assigning mentors for the young people who are the same Talent Dynamics profile as them and monitoring their progress so watch this space as we share more stories, successes and amazing moments from future Career Ready Programs. Next stop Preston, then back in Swindon followed by Milton Keynes and Australia!

Who knows – it could soon be in your town as more of the Talent Dynamics for Young People Consultants bring the program to where they live and change many lives in the process.

Teejay Dowe will be leading one of the Break- Out sessions at the Trust Conference on September 11th.


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