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Just 2 weeks to go to The Trust Conference!

There’s just 2 weeks to go to the Trust Conference on 11th September!

The Global Trust Conference 2014

If you haven’t yet got your tickets yet…

…why not?

Is your company or organisation already using the Trust paradigm to enviable financial success?

Or, are you unsure what an increase in Trust can actually deliver?

Either way, I urge you to rethink…

When I talk about The Trust Conference and what it can deliver, I’m not talking woolly, abstract ideas.

You should know me better by now!

I’m talking about measurable, hard-edged results in all areas of your organisation.

Don’t just take my word for it either…

Here’s what Karen Gregson, the Learning & Development Manager at BAE Systems, said about last year’s Trust Conference:

“I attended the Trust Conference last year and have recommended this to business colleagues. The highlight for me was Stephen MR Covey whose insights to this subject are second to none. Trust is a fundamental part of organisational effectiveness and it is great to see that we finally have a conference dedicated to this. I would encourage all organisations to attend and learn more about this imperative”

With just 2 weeks to go, tickets are almost all sold out. Already, this year is shaping up to be bigger and better than last year – and that’s saying something!

There are a lot of major companies out there who have already booked their tickets, either to attend in person or via an online stream.

So why not be one of them?

See you in just 2 weeks!


PS. Remember if you or your team can’t make it in person, you can still listen in via an online stream.

Check out the various ticket options here >

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Today really is your last chance to win!

Do you want to enable productive, happy flow filled lives both personally and professionally?

Make a huge positive impact, whilst massively increasing revenues for yourself and your clients?

You can do ALL  of this and so much more simply by delivering incredible life-changing 1-hour consultations either on line or in person!

Enter this competition and you could win the opportunity to learn exactly how to do that. CLICK HERE >

With prizes worth over £50,000 to win including a sponsorship pack worth over £7,000… this is the competition of the year not to be missed!

Good luck!

PS. By entering you really have nothing to lose and everything to win… the competition ends TODAY! CLICK HERE NOW!


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Sir Bob Geldof to give keynote speech at second annual Global Trust Conference in London

London, UK (24 July, 2014) – The second annual Global Trust Conference takes place at The Grange Tower Bridge Hotel in London on Thursday 11th of September, 2014, featuring Sir Bob Geldof as keynote speaker. Pioneers and thought leaders of various disciplines such as HR, Talent Management and Recruitment are invited to share their findings and strategies at the event, with an aim to explore the meaning and measure of trust in a business context. At the heart lies the notion that trust is a principle economic driver that can be measured and improved.

Building on the success of last year, the 2014 Global Trust Conference provides a collaboration zone for vendors and spotlights the importance for businesses to build trust in order to achieve financial success. In addition to Sir Bob, other high-profile speakers will include the author of New York Times and Wall Street Journal #1 bestseller The Speed of Trust, Stephen MR Covey; Brain Researcher and award-winning UCLA professor, Dario Nardi; Futurist, Social Entrepreneur, creator of Wealth Dynamics and Talent Dynamics, Roger James Hamilton; Director of People Experiences for, Hollie Delaney; Social Digital Entrepreneur, author and Founder of Digital Youth Academy, Penny Power OBE; Chairman of Buy1GIVE1, Paul Dunn; and bestselling business author and world renowned business speaker Mike Southon as MC.

Spearheading the ‘Trust Movement’, Michelle Clarke previously served as Head of Leadership Development at Marks & Spencer PLC for 15 years before starting her business, ‘Talent Dynamics,’ which operates in 20 countries around the world. Clarke, who is hosting this year’s Global Trust Conference, explains:

“High Trust is a measure that you are delivering value consistently to your market or team. There is a direct correlation between the success of an organisation and the level of trust they hold in the eyes of their employees and customers. We know firsthand that trust can be measured, improved and mended, if broken, as long as the same set of principles are followed. It’s no wonder that high-trust companies are outperforming their competitors ten to one.”

Drawing upon her own documented experience in using trust within a business in order to increase revenues, Clarke started ‘Talent Dynamics’ in 2009 with an aim to adapt the principles of Roger James Hamilton’s ‘Wealth Dynamics’ strategy and apply them to teams in the corporate sector. In less than five years she has grown ‘Talent Dynamics’ to operate with over 300 license holders across the globe.

Clarke continues: “We are thrilled to bring the Global Trust Conference back to London for a second year running and honoured to have Sir Bob as keynote speaker. With banks and entire economies collapsing around us, and governments exposed in cover-up scandals, it’s not difficult to see why consumers are left wondering who they can put their trust in and to what extent.”

In conjunction with the Global Trust Conference, the platform B1G1: Business for Good will release its brand new ‘Shake the World’ app, which allows users to donate pure, life-saving water to someone in need with a simple ‘water shake’ of their mobile device, sponsored by a host of B1G1’s small business clients around the world.

Shake the World is available in the App Store and on Google Play now:

The Global Trust Conference takes place at The Grange Tower Bridge Hotel in London on Thursday 11th of September from 8 am to 6 pm. For more information, please visit

# # #

For media queries and press passes, please contact:

Sofie Haag
From Sweden Productions
Tel. + 44 (0)79 7210 4125

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The Rise of Superman.

Wow! I am super excited to announce that I have just arranged to host a webinar with the one and only Steven Kotler.

Steven has not only appeared in top publications like Magazine, The Atlantic Monthly, Wired and Forbes, but is also a New York Times Best Seller and co-founder and director of research for the Flow Genome Project. Quite a catch I’m sure you’ll agree. 

In Steven’s new book ‘The Rise Of Superman’, he explores how over the past three decades, an unlikely collection of men and women have pushed human performance farther and faster than at any other point the 150,000 year of our species. This amazing read examines how a radical mental state has enabled these people to redefine the limits of the possible.Steven Kotler. The Rise of Superman

This fantastic book isn’t just relevant to those hoping to achieve amazing physical feats, but also has huge implications on the world of business, as Steven probes into the state known to researchers as ‘flow’. Most of us have had some familiarity with flow, especially in the business world. If you’ve ever got so deeply involved in a project, so much so that everything else seems to just disappear and time just flies by, then you’ve most certainly tasted this experience. In flow, we are so focused on the task at hand that everything else falls away, action and awareness merge, self vanishes and performance goes through the roof.

And this is why I am so excited at having the honour of hosting a webinar with Steven Kotler and learning much more on this pivotal subject. If you’re in flow, then you’re going to do great things, that’s just a fact! 

So, on Friday 11th April at 3pm, I personally invite you to join Steven and I for 60 minutes, where you’ll discover more about the amazing effects flow can have on you, your business and your life. 

Click here to register >  

Look forward to seeing you there.  


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Why I booked Hollie Delaney…

I am super excited to announce that Hollie Delaney, HR manager, or actually her new title “Head of People Happiness” at Zappos, will be speaking at this year’s Global Trust Conference.

“Keeping employees at takes a little weirdness and willingness to make work fun”

Hollie Delaney is responsible for ‘people happiness’ at one of the largest online shoe companies in the world. That means the happiness of all its staff and of course their loyal customers is on Hollie’s shoulders, and boy does she carry it well.

This particular role didn’t come all that naturally to Hollie and required her to completely adapt her way of thinking. You see although Hollie had been in HR for many years for some highly successful companies, things at Zappos were completely different. There was a different feel to the place, it wasn’t the kind of corporate environment she had cut her teeth in. People jumping up on tables in the middle of a meeting and dancing are not things you usually hear of in the corporate world, but at Zappos this is almost the norm!

Having such an important role at this intense, high-energy company with their unique brand of HR, I think you’ll agree that Hollie has some amazing skills from which we can all learn a great deal.

In order to ensure the happiness of its staff, Zappos really does go the extra mile. In fact, when moving to their new headquarters in downtown Las Vegas, which bought Zappos closer to the famous Strip than their previous location, CEO Tony Hsieh spent $350 million to develop the entire neighbourhood so his employees would have access to great places to live and socialise too. This truly is a company that values its workforce just as much as its delighted customer base.

In keeping with its fun attitude and their proximity to the Las Vegas strip, Zappos have named all of their conference rooms after some of the famous casinos found close by. Although, I’m pretty sure there’s no gambling in these rooms as this is one switched-on company which won’t leave anything to luck.

y your tickets NOW!

One of the many reasons I was so desperate to do whatever it took to get Hollie to speak at this year’s Global Trust Conference was a short interview I once came across. This interview just showed me that everything Hollie has done in her career at to date aligns with the core message and principles we strive to deliver at the conference; building trust, relationships and connections within your business and with your customer-base, and that sometimes getting away from the ‘norm’ has truly astounding results.

So, when HR Magazine talked to Hollie Delaney about her career and how Zappos delivers happiness to its customers and its 3,000 employees, I was truly blown-away and thought you’d love to hear what this multi-billion dollar company does to build trust and relationships.


Hollie DelaneyQ: Before Zappos, you worked in HR at a casino. What was that like?

 A: “It was big and impersonal, with thousands of employees and so many rules between unions and non-unions. There was a rule for everything—even that I had to wear pantyhose if I worked in HR. It made it difficult to be yourself. At the time, I thought HR was not for me.”


 Q: Describe your Zappos job interview.

 A: “During the phone interview, I described myself as “fun but a little weird.” The interviewer said “Wow, that’s one of our core values.” I met everyone in HR and interviewed with 10 managers, including Tony. He was sitting in a cubicle alongside other employees; I didn’t know he was the CEO at first. I started crying while telling him about my “miracle baby” and thought I’d blown the job interview.”

Q: During onboarding, Zappos offers new hires $3,000 to leave if they don’t think they and the company are a good fit. Were you tempted?

A: “It was $1,000 when I started, but no. Everybody here was so happy. They were so invested in this company. You could see it, and you could feel it. I was floored. I was skeptical, but I knew there had to be something special here for people to behave that way.”

Q: How can you tell if a candidate is a good fit?

A: “When people tour our company, they’re kind of shellshocked. Some cannot get over the fact that people aren’t in offices and it’s so loud. Or, they want to work 9 to 5 and call it a day. Our environment is not the ideal place to meet those types of expectations. A state of consistent change, the open environment and team aspect do not work for everyone.”

“We move around a lot; you get to build relationships with people you haven’t met before. You can be in senior management in four to seven years. In our call center, employees bid for different shifts every six months. You can wear pajamas or bunny ears to a meeting and be taken seriously—actually, they’re more responsive to you.”

“The recruiting team interviews candidates for culture fit and a willingness to change and to learn. They notice how applicants interact at lunch. Do they talk with others or just the person they think makes the hiring decision? Our shuttle drivers tell us what candidates say during the ride back to their hotels.”

Q: When did you know you had embraced the culture?”

 A: “It took me about a year to change from focusing on the 10 percent of employees who cause problems to the 90 percent who do not. I remember Tony wanted to let all employees give out one $50 monthly bonus to any employee they chose. My traditional HR response was “You’re insane.” I thought people would give it to their friends, but some didn’t even give it out at all: They were waiting for people to “wow” them the same way they were expected to wow customers.”

“I didn’t have any skepticism left by the time we started the Wishez Program in 2010. Employees’ wishes have ranged from asking for homemade frosted sugar cookies to wanting to jump off the Stratosphere Hotel. One worker’s wish for a car was granted when an employee bought a new car and gave him his old vehicle.”

 Q: I understand you wrestled with staying in HR at Zappos. What happened?

A: “I’d been here nearly two years. People did not like HR when I started. It had the stigma of being the Debbie Downer Department, the rules enforcer. No one wants to be a part of that.”

“HR was in a transitional period. We didn’t have a Zappos identity. I felt like an outsider looking in. Headhunters started calling me. I wasn’t sure what I wanted to do, where I stood with the company. I realized when I was talking to the life coach on staff that I had a huge opportunity to do something awesome at this awesome company.”

“We started asking different managers what they needed from HR. An HR generalist started sitting in each department for eight months. Now, they include us in termination discussions. We are invited to teams’ happy hours. We work with them to be part of the good things they do and not just the “You’re getting written up” conversations. Zappos’ ZCON team, which moved to HR from merchandising in January and handles areas such as reception, shuttle services, travel and concierge services, is bringing a new face to HR. I’m having fun now.”

“I could never go back to a traditional HR job. Here, our job is to educate employees. I’m more of a teacher, not a policeman. Our job is to protect the culture. If HR says “no,” it doesn’t mean no. You have to know all the rules of HR but be able to throw them out. If it’s a rule, is it a good rule?”

I hope you enjoyed reading this interview as much as I did. It’s hearing things like this confirms that putting together the Global Trust Conference so entrepreneurs, business owners and corporations can hear how the biggest companies in the world go about building trusting relationships in their organisations, is absolutely what we must do. Zappos have shown what’s possible by creating the perfect working environment and customer experience.

If you would like to come along and hear Hollie speak at the Global Trust Conference then it would be great to have you there. You can learn more about the conference and get your tickets by clicking the link here.

Don’t forget, ticket prices will go up on 1st April so buy now to grab a bargain!

 Buy your tickets NOW!




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CTT International Conference “Building a Values Driven Society”

We are delighted to announce that Michelle Clarke will be speaking at the CTT International Conference in June 2014 hosted by Barrett Values Centre. 
Society is made up of many different and vital parts. Societal transformation happens one person at a time, and each and every person has the ability to foster change. We believe this journey starts by living one’s values. 
Barrett Values Centre
The aim of the conference is to bring together all sectors of society to forge and deepen new and powerful relationships. By focusing on personal, organisational, national and global transformation, leaders and change agents will share, learn and build community around taking the vision of building a values-driven society into action. You will walk away with tools, methods and, most importantly, the inspiration to implement change in your own life, your communities, your organisations, your world.

We will be hosting a pre-conference webinar on March 27.
Register now!  

We think this is a great way to introduce your network to us and get them excited about attending the conference.  

Here are the webinar details:

  • What do coaches and other caring professionals need to know so they can support the healthy psychological growth and development of the adults they are working with? 
  • How can doing so help unleash human potential and support 
    a values-driven society? 
Please join Richard Barrett from Barrett Values Centre and Michelle Clarke from Talent Dynamics for an inspiring and informative webinar about evolutionary coaching and the power of trust!  
You will have an opportunity to listen to the latest thinking in these areas, as well as ask questions of Richard and Michelle. 

Thursday, March 27 at 5pm (CET) 4pm (GMT) 12pm (EST) 9am (PST) 


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TDHQ February News

We had a major flurry of bookings for the 2014 Trust Conference in the past few weeks, as we opened up ticket sales on the 14th February! We now already have 0ver 18o people booked to attend which is very exciting!

Next week I’ll be unveiling a very exciting speaker for the conference, who will be flying in from Las Vegas to share an incredible story of Trust, Connection and Happiness!!

I’m also heading to Australia next week to meet with Roger James Hamilton, Creator of Talent Dynamics, as he runs a 4 city tour of his amazing Fast Forward your Business events. Hope to connect with several of you while I’m there. Do come up and say ‘Hi’ if you are there!

Best, Michelle


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Trust and Mind Mapping

By Janine Clark

Trust is core to the Talent Dynamics model and it has been interesting to have a recent experience with the value of trust.

Here is some background to trust. Think of a child you know who is about four years old! They are cute, possibly mischievous and it’s a stage of life where there is lots of learning about the world. At this stage little people may seem very young and innocent but they develop a key ability that keeps them safe in life. It’s the ability to ‘mind map’.

Mind mapping

Mind mapping is the ability to read and track the intention of another. On a simple level it’s the skill you use to buy your friend a present that will delight them. It’s also the skill we use to map trust, to know someone’s intention.

I class myself as a very generous and open person with most people, including or especially with clients.  Recently I noticed myself feeling edgy and ‘out of flow’. I hadn’t noticed that a breach of trust had come onto my radar, yet my ability to mind map was warning me.

The long story short is that in this case I was on the receiving end of a client breeching my trust, and I was able to observe the generosity the client missed out on as a result. It reminded me of what I could miss out on if I don’t build that trust with my clients.

My clients can map my intention so best I make it a great one, with their success soundly positioned at the centre. That way we all win..

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Vote for Teejay Dowe as Life Coach of the Year!

We were very excited to read about and support our very own Master Trainer for Teen Talent Dynamics, Teejay Dowe, who has been nominated as Life Coach of the Year in the APCTC awards this year!

If you know Teejay and know of her work, I’m sure you will join us in supporting her to win this one!

You can vote for her by clicking here.



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Teejay’s word: A gift for young people

Teejay Dowe of Talent Dynamics explains Talent Dynamics for Young People and the amazing results that the project is delivering

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