I was in Tokyo recently, running a Talent Dynamics Accreditation workshop. My second trip within a few months and I really loved it. The people in Tokyo are the most polite and gracious I remember meeting. The food is divine, the weather warm and there is much to see and do!
The only downside to the trip was that I dont speak Japanese!
When I was with my translator, life was easy. He took me to restaurants and shops and ordered for me, told my taxi drivers where I was going and translated the entire workshop for me… but when I was alone, I was alone. Unable to read or communicate in Japanese. I nearly missed my plane home due to my poor communication with the taxi driver…
It made me think about, how often in our teams, we speak Japanese to one another! Not literally of course but how we think because we communicated a particular point, it was received in the way in which we intended it! Then when the outcome is not achieved blame the other person for not doing it right or not having understood it properly.
I realised if I had taken the time to learn even a little Japanese, I would have been so much more effective in Tokyo! In order to improve the results in your team’s, you really need to improve your communication to each other and the best way to do that is to learn the language that your colleague speaks…
First, you need to know their profile or Energy Frequency, as each frequency has a preferred style of communication. Its the way they like to communicate to you and the easiest way for you to communicate with them!
Dynamo’s go through information quickly and want to get to the point. They will use vocabulary which is forward-moving and they will not want to work through the particulars of the detail or subject. They want to get through to the meat of the subject as soon as possible.
With a Dynamo you will want to focus in quickly on a few key points. You will want to highlight possibilities and big picture ideas or items that will grab their attention and give them a good overview of what you expect.
The Blaze is an extremely social person who places the highest importance on relationships with others. They thrive on interaction and can develop relationships with people that will last for long stretches of time. They love to chat!
Blazes are all about variety and connections with others. Auditory communicators – they love to tell stories, and can relate experiences well to others through colorful examples that will resonate with many.
The Tempo frequency prefers a consultative communication approach, talking through things with others, even if it is just with one other person. Tempos are all about rock-solid, proven methods. They enjoy the security that comes from looking back and discussing together what has been done, was done right and was effective and reproducible.
Tempos are concerned with perception, wanting to have all of the peripheral information available to them, as opposed to the Dynamo for instance, who is more concerned with the big picture.
Steel frequencies are very analytical, preferring to crunch data and see the end results of their efforts. They are not concerned with interaction or social aspects of the job, and the feelings of the situation do not enter their radar screen.
Steels tend to see things in black and white, done or not done. Numbers and details fit nicely into their scheme of things. They can often come across as being pessimistic to Dynamo or Blaze frequencies by paying so much attention to black and white details, and are usually very meticulous, making sure that everything is going according to plan. They are more focused on loss rather than gain – the opposite of a Dynamo or Blaze.
Communicating the Final Words….
My last words to close the workshop, I attempted in Japanese. I had my words translated, I practised pronunciation with my Japanese friend and although I had to read it out, it was really well received, in that I had at least made the effort to communicate with the new PC’s in their own language.
Finally I would just like to end with….
Oh, if you dont speak very good Japanese, you can try this