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Talent Dynamics RSS Feed Blog Archive: September 2013

TDHQ September News

Trust Conference

What a fast and fabulous month we have had. On the 10th September we ran the first ever Trust Conference in London, with Stephen MR Covey as our keynote speaker. Over 800 business leaders attended, all focused at one thing – Creating a more Trust filled world.

Here’s a brief video that has captured some of the highlights if you missed it.

Gallery of Pictures from the 2013 Trust Conference 

Oh and do look out on our You tube channel in the next 2 weeks for more content from the speakers!

We have already booked in next years event in London for Thursday September 11th, which will also mark the Trust Awards Ceremony as well. For those that cant make it to London, we promise we will live stream it next year so you can ‘come along’ too.

We will also be supporting the worlds first Trust Conference for Teenagers in the Spring, hosted by Teejay Dowe our Master License Holder in Talent Dynamics for Young People. More on all of these events in the coming months!

October is going to be really busy with accreditation trainings for us at TDHQ, we’ve added some extra dates due to the demand from the Trust Conference. We have new consultants joining us for accreditations from Egypt, Switzerland, Dubai, USA and Norway, which means TD will be available in 17 countries from October! Contact if you want any further information on any of the accreditation levels.

After all the work of the Trust Conference, the TD team enjoyed a thoroughly good night out at the BIBA’s 2013,  where Talent Dynamics was in the finals for Exporter of the Year – we partied till the small hours of the morning!

Here’s to a flow filled month ahead!


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Web interview with Mike Southon – October 10th 0830 GMT

I am delighted to be interviewing Serially Successful Entrepreneur and Beermat author (and the MC of the September Trust Conference!) Mike Southon on October 10th at 0830am

Click here to register for the interview

The Boardroom Entrepreneur

Large organisations often envy the speed at which small companies can generate implement new ideas

However, the internal processes, which are vital to the successful delivery of their products and services, can stifle innovation

Mike Southon is an acknowledged expert on entrepreneurship in large organisations, often called ‘intrapreneurship’, based on his second best-seller The Boardroom Entrepreneur

In the last ten years he has worked with many large organisations on intrapreneurship in both the private and public sector, including Rolls-Royce, Novartis, Accenture, Buckinghamshire County Council and The Department of Business, Innovation and Skills (BIS).

During this interview, Mike will show you how you can build up trust in your large organisation to ensure a flow of new ideas and their successful implementation to deliver real bottom-line benefits as well as reduce absenteeism and improve staff retention.

Register your place and post any questions you have here 

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Online Flow Consultant Accreditation 2/3 December

We have been running our 2 day Flow Consultant accreditation workshop online and have had some great feedback from attendees about their online experience.

Whilst we physically run the workshops currently in several countries (UK/Australia/Japan/USA/Dubai/China and Taiwan) for those people that can’t get to a physical workshop for any reason, this is the best way to get accredited from the comfort of your own chair!

The 2 day accreditation is highly interactive and engaging and just requires you to have a good internet connection, a computer and your availability for 2 days!

The December online workshop has just 2 places remaining and will run 2/3 December

Book your place here or Contact direct, if you want to know more about the programme first.


Nathalie Baron – Flow Consultant Switzerland

“When I decided to do the online training to become a Flow Consultant, I must say I was a little septical: is it really possible to learn the skills without being in a training room?! And the experience has been amazing!! Yes it’s possible!! We really had a great training, with practical exercises, and a lot of valuable sharing and discussions with the trainer and the other participants. I can say I learned as well, if not maybe better, from the comfort of my home, because focused and attentive to what was happening on my screen. Despite the distance and the technology we created a powerful, authentic and fun learning atmosphere. I promise, you can trust the online course, it really works!” Nathalie Baron Flow Consultant Switzerland


DT’s Tower: Are You Certain About Trust?

After attending this year’s Trust Conference I had the privilege to hear a great deal about ‘trust’.  Although it is central to the concept of Talent Dynamics, when I first heard about Trust (never mind Flow) I thought…

“What a load of hippy rubbish”

Most Lords (and those of the Steel persuasion) would probably have the same reaction.  Give me NUMBERS, give me FACTs, give me something CERTAIN you hear them shout (or think or mutter or write in an email draft that never gets sent would probably be more accurate).

My mind has changed over the past 4 years and the Trust Conference certainly (yes pun intended), helped me understand why.

Misunderstanding Trust

The way we understand Trust is a little misleading.  We probably use the word or synonyms of the word on a daily basis.  It mostly refers to people and our interactions with people.  And this is where the ‘fuzziness’ comes in.  I’ve mentioned before how in a choice between numbers and people I’ll edge towards numbers, simply because they are more certain.

1 (the number) is always 1.  It is never 2.  It is never 0.  Its relationship between the other numbers is fixed and knowable.  Can the same be said about people?  Not really.  There are the complexities of emotions and mood to take into account.  Communication and understanding come into play.  Even with our nearest and dearest, we mostly love them, we sometimes tolerate them… we on occasion can’t stand them!

I have to confess I’m not always 100% sure about myself sometimes! 😀

Trust Isn’t an Emotion

So when someone says ‘I trust them’ or ‘I don’t trust them’, this is an emotional thing isn’t it?  That is what I always perceived Trust as being, certainly (creeping in a lot that word) when I first heard about Trust & Flow.

Nope.  I was (and this is in writing) wrong.

Trust can be intuitive.  It can be based on an instinct.  You can trust or mistrust a person or a group or a thing on first sight.  Yet it isn’t emotional.  The dictionary definition of Trust mentions ‘certainty’.  I can trust someone or something to act in a certain way.  If I distrust them I am not certain.  I have doubts.

Can you see where I’m going with this?


Lord’s (and their Steel comrades) use and value Trust ALL THE TIME (even if they don’t know it).  It is down to its certainty.  The routines, the people and the behaviours that they lock themselves into (sometimes positively, sometimes negatively) is down to their trusting that it is the correct action based on past experience (rarely on gut instinct).

A Creator might get a flash of insight into a person that tells them they should work with a person.  A Supporter might go on whether they like them or what other people (they trust) think of them.  A Trader might go on gut instinct or look at their qualifications.

It’s the Lord that spends hours looking through a LinkedIn profile to see what they have done and how well.  They are looking for the certainty of experience.

After all, if someone has done something before.  And well.  You can trust that they can repeat that.

A Trust Test

The final nail in the coffin (so to speak) for me is the fact that Trust can be measured.  That is certain.  Whereas emotion can fluctuate rapidly, trust slowly builds and is ebbed away, affecting relationships, affecting performance.  Affecting results.

This is where tools such as the Trust Test are so useful.  It allows you to see where the areas you are trusted in are (because you are naturally talented there and enjoy them) and where you can struggle.  The Trust Test is particularly useful because it allows you to use social networks to easily get others to share where they trust you, leading to a more accurate and certain picture.

Before I go and look at some LinkedIn profiles… What was your first reaction to the idea of Trust as something tangible?  Has it changed?

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Una’s Vlog: A Star’s Story

Una Doyle from Talent Dynamics shares her story of finding her flow as a Star and what that means

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Case Study – The Maintenance Boys by Helene Kempe – Australia


Helene Kempe

Helene Kempe is one of our Step Two, accredited Performance Consultants based in Australia

Attached to this link is a case study from one of her clients The Maintenance Boys in Australia

Within 9 months of a one day workshop, the Maintenance boys had tripled their revenues and have a way this will be sustained in the company as new team members are integrated

Read the full case study here 


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The Power of Small after last week’s TRUST Conference

Paul Dunn and the POWER of small

So many people have commented to us on how much they were inspired by Paul Dunn’s opening speech at the TRUST Conference last week — the Power of Small.

That’s why I want to invite you to Paul’s special ‘Power of Small’ event in London on 24 September. Significantly, just by clicking this link you get great seating at the event AND get in for a stunning 72% off your tickets.

It means you’ll be able to share a ‘full-on’ morning with Paul for less than £33 (and even less with group bookings).

Daniel Priestley who you also met at the TRUST Conference says it like this:

I can’t think of anyone who has so profoundly impacted us. It’s been (and continues to be) HUGE. And he does it unlike anyone else I know.

And UK Entrepreneur of the Year Winner, Steve Pipe says it this way:

I have been booking big name professional business speakers for the last 10 years. And having spent more than £250,000 in the process I can confidently say that Paul Dunn is the best speaker I have ever seen. And it is not just his presentation style that is stunning, his content is too. I have seen his ideas and presentations transform the results of hundreds of UK businesses, including my own. So if you want better results, you simply must go to this event!

Dan and Steve are right.

Just go to now, check it all out and register now to get that stunning 72% OFF normal ticket prices.  This is an event you’ll remember and benefit from — for life.


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20th Human Resource Summit. 9-11 October 2013, Marriott Hotel Brussels

We highly recommend this event with our Platinum Partner Summit Events! Having attended 2 of their events ourselves, previously, we know just how brilliantly these are organised and implemented and what incredible value they are.

Just a few places remain at the 20th annual Human Resource Summit, taking place 9-11 October, Brussels.

Are you seeking partners to address your HR challenges? Join Summit Events and learn what is innovative in the market place. The Summit facilitates a friendly, time effective and relaxed way for busy HR professionals to review a wide array of providers.

Over 65 Heads of HR have already confirmed their attendance. Here is the current list of confirmed participants.

Company Position
ADP Dealer Services Vice President of HR
Aegis Media HR Lead EMEA
Ahli United Bank (UK) Plc HR Manager
AIB Group Senior HR Business Partner,
Branch Banking
All3media Group Group HR Director
Ardagh Group HR Manager UK & Ireland
ASE PLC Head of Human Resources
Brighton & Sussex University Hospital NHS Trust Operational Director of HR
Buro Happold Ltd International HR Manager &
Head of Global Resourcing
Busaba Eathai Ltd HR Manager
bwin.Party Digital Entertainment Plc Head of HR Operations
Care UK Reward Director
Carlson Wagonlit Italia HR Director Italy and Greece
CGI HR Director Application Services
Coast Fashions Ltd Head of HR
De La Rue Holdings Plc Head of Remuneration
and Benefits
EBRD HR Manager, Mobility &
EC Harris Group Head of Human Resources
EPAM HR Manager
Financial Services Compensation Scheme Head of HR & OD
Gatwick Airport Head of HR Delivery
Gatwick Airport Head of Organisational
Genesis Housing Group Deputy HR Director
Glenmark Generics (Europe) Limited HR Manager W.EU
Harris + Hoole HR Director
Hermes Head of Organisation &
Learning Capabiility
IMS Consulting Group HR Director EMEA
Infosys BPO Head of HR EMEA
Keolis (UK) Ltd HR Director
Live Nation Entertainment International Human
Resources Director
London Overground Rail   Operations HR Director
Lowell Group Head of HR and Development
Manufacturing Commercial Vehicles Group HR General Manager
Marshall Aerospace and Defence Systems Head of HR
Mercer Senior HR Business Manager
Merit Medical HR Manager EMEA
Merit Medical Systems Inc Vice President, Global Human
Misys Plc Head of HR for Europe
MWV HR Director
Nando’s Ltd HR Director
Omnicom Media Group UK (OMG) People Director
OTP Bank Ukraine Head of HR Division
(HR Director)
PHD Media Head of People
Pitney Bowes Ltd HR Director Southern
Europe – France
PPG Industries Europe Director Human
Resources, EMEA
Publicis Ltd Group HR Director,
UK and Nordics
Radisson Blu Edwardian HR Director
Renault UK Ltd HR Global Manager
Royal Bank of Scotland HR Business Partner
Royal Mencap Society HR Director
SABMiller plc Head of Organisational
Development, Europe
Safran Power UK & US HR Business Partner
Scott Bader Group Head of Human Resources
SoundCloud VP People
Stagecoach South Western Trains Ltd HR Director
Starbucks (Marinopoulos Coffee Company) Regional Human Resources
Director South East Europe
SThree Global Head of
HR Business Partners
SThree HR Director
Telefonica Europe Talent and Development Manager
The Carphone Warehouse Group Talent Director
University of Exeter HR Director
Vestas Wind Systems Head of HR
Vodafone Plc (Italy) Head of HR Corporate Functions
WCG HR Manager
Zodiak Media Group SVP Human Resources


Are you a provider of HR business solutions to blue-chip organisations in the UK and Europe? The Human Resource Summit will guarantee you a minimum of 20 one-to-one business meetings with senior HRDs in just 2½ days and for a cost-effective, fixed fee!

All introductions are pre-selected by both parties prior to the Summit to ensure relevance. Delegates and suppliers complete a profile about their requirements/offering so meetings are well matched and productive.

Between 35-40 HR service providers to attend. Confirmed suppliers: Kenexa® Limited, an IBM CompanyLaw At WorkImpact InternationalAon Hewitt, XpertHR, and SimplyheathClick here to see the current supplier list.

“This is the first supplier conference that I’ve attended where I felt entirely comfortable. There was no hard sell. The suppliers were more intent on networking and understanding our business. It felt as if building a relationship with their potential clients was the priority; it wasn’t about forging a deal or closing a sale. I will definitely come back next year if you will have me! Deborah Newton, Group HR Director, All3media International

“Stands out as best value and best service/atmosphere of all events of its type. I started attending Summit Events’ HR Summit 18 years ago. We’ve never missed one since! That’s because it is quite simply the best B2B HR event of the year: the best organised, the friendliest, and we keep on getting great results. Have already booked for 2013!”
Peter Gannon, Managing Partner, invigor8

Would you like to learn more?
If you’re interested in attending a well-respected HR networking event that will enable you to find new partners and, most importantly, save you time and money, please contact Summit Events directly on 020 7828 2278 or email to receive more detailed information about the event.


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Exclusive Speed of Trust Invitation with Platinum Partner Franklin Covey

Exclusive Speed of Trust Session with FranklinCovey practice leader Simon McGlone

Simon McGlone. FranklinCovey

One of our Platinum Partners FranklinCovey, is consistently recognised across the globe as the content leader in Trust, Leadership, Productivity, Organisational Change, Execution, Sales Performance and Personal and Interpersonal Effectiveness. Because of that, they are frequently requested to deliver senior leadership sessions as organisations of all kinds have grown to know and trust them as business advisors.

The focus of The Speed of Trust is to help clients to develop and sustain a high-trust culture. This is achieved through a transformational process, which provides leaders with, the language, behaviour and tools to help them ‘grow trust on purpose’.

For more details about this opportunity or to book Speed of Trust Practice Leader, Simon McGlone, please contact the Franklin Covey Speakers Bureau by calling 01295 274117 or email


The Speed of Trust Transformation Process™ institutionalises new language and new behaviour in the context of real work. This simple repeatable process enables leaders as well as individual contributors to be more engaged, more committed and more accountable for change. The results have been groundbreaking.

This session is intended to provide you with an understanding of how you can achieve these groundbreaking results in your business. This indepth look provides a business case for trust and the case for trust at your organisation. You will experience a sample of the Speed of Trust content, including tools and exercises, taken directly from the Speed of Trust programme, to help you understand how you can deliberately increase trust within your organisation.

“The ability to establish, grow, extend and restore trust with all stakeholders – customers, business partners, investors and colleagues – is the key leadership competency of the new global economy”  Stephen M.R. Covey, Best Selling Author of The Speed of Trust


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710 people confirmed to attend the Trust Conference!

Yes, it’s true.

There is now just over a week to go until the Trust Conference and we have a massive 710 people registered to attend!

It really does promise to be the event of the year, with some of the UK’s leading CEO’s, HR Directors, Business Leaders, and Entrepreneurs in attendance.

See who is on the ‘guest list’ here

If you’ve already registered, you’ll be receiving an email in the next 48 hours with all the information you need about the event… plus 3 important questions to get you in ‘Trust Conference mode’ before you attend next Tuesday!

And if you haven’t already registered… this is your last chance to do so!

In fact, registration closes at 5pm on Friday, so be sure to book your place before that time.

Click here to register now.

The Trust Conference is a one day training, designed to help business leaders to explore the meaning and measure of trust. It draws together people who wish to understand and improve their levels of trust in business, and ultimately use trust as a tool to improve bottom-line profits.

When you attend, you’ll be learning from some of the world’s leading authorities on the subject of Trust in organisations, and for small businesses, including: Stephen M R Covey, Daniel Priestley, Roger James Hamilton, Richard Barrett, Helen Urwin, Mike Southon, Shaa Wasmund, Paul Dunn, and Sue Swanborough.

Plus, you’ll leave with specific actions that you can implement in your business or organisation immediately to both measure and increase levels of trust, as quickly as possible.

Specifically, you will learn:

  • How to use trust to create and sustain high performing teams who love coming to work
  • How to turn trust from a soft idea into a hard business measure.
  • How it can accelerate business performance
  • Case studies of the effects of a lack of trust in organisations and markets.
  • Examples of businesses that are using the concept to achieve phenomenal success.

Remember – The Trust Conference is THE PLACE where the UK’s top business leaders congregate.

If you haven’t already, remember to register here before registration closes at 5pm on Friday:

The Trust Conference



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